Customer Portal
Our Customer Portal provides current Premium Support clients with quick and easy access to account status and updates. Customers can log in anytime to:
- Open or track service calls and review technician’s notes and findings
- Check equipment warranty and maintenance contract coverage
- Download manufacturer documentation about your equipment
- Get equipment inventory
- Review invoice and credit documents
- Price and order equipment
Signing up for Customer Portal access is quick and easy. Call us toll free at (866) 9-PACKET / (866) 972-2538.










