Nortel is a recognized leader in delivering communications capabilities that make the promise of "Business Made Simple" a reality for customers. Nortel’s next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications.

Packet Fusion is an Elite Partner with Nortel Networks – the highest ranking available – and has achieved a "3C" Certification that attests to the skill, experience and record of customer satisfaction our engineers have demonstrated.

Nortel’s 3C Certification allows us to sell, service and support all of Nortel's voice and data products. Elite status is generally reserved for big, nationwide Nortel resellers (e.g. AT&T and Verizon) who have a nationwide network of talent to pull from for their accreditation. Packet Fusion has the same amount of certified engineers as the larger players, yet we’ve achieved this status with our own local, Northern California engineers and technicians.

ShoreTel is a leading provider of Pure IP Unified Communications solutions and known for exceptional customer satisfaction. ShoreTel's distributed architecture delivers unmatched reliability, scalability and manageability, plus a user interface that sets the standard for ease-of-use.

As part of ShoreTel’s Major Accounts Program, we help meet the special needs of enterprises deploying IP telephony across multiple regions and around the world, providing simplified procurement, certified training and consistent installation and support services. Packet Fusion earned ShoreTel‘s Partner of the Year award based on our VoIP integration capabilities and our customer satisfaction rating. We provide sales, service and proactive support for ShoreTel’s powerful product range.

3Com is a leading global provider of enterprise and small-business networking solutions that help organizations achieve their business and networking objectives. The company has had a major impact on computer networking since the creation of Ethernet in the 1970s. 3Com’s mission is to provide customers worldwide with high-quality, low-cost networking infrastructure solutions that enable the convergence of applications and emerging technologies into the network.

As a Focus Silver Partner with 3Com, PacketFusion is committed to 3Com products and has invested significantly in training and technology specializations for our engineers.

Enterasys delivers secure networks that ensure the confidentiality, integrity and availability of IT services and the business users that rely on them – without sacrificing performance. You don’t have to choose whether to deploy security at the edge, around the middle or in the core of the data center – it’s built-in everywhere with granular, policy-based visibility and control over individual users and applications. They design, deploy, support and service integrated hardware and software solutions that intelligently sense and automatically respond to security threats – and proactively prevent threats from entering your network.

Enterasys delivers solutions for:

• Convergence – open-architecture discovery, classification and prioritization of voice/video/data applications
• Compliance – advanced security applications and centralized visibility & control management software to ensure only the right users are accessing the right information from the right place at the right time
• Connectivity – security-enabled infrastructure for switching, routing and wireless

In today's "always on, always available" world where businesses can't stop and downtime is measured in dollars, American Power Conversion (APC) provides protection against some of the leading causes of downtime, data loss and hardware damage: power problems and temperature. As a global leader in network-critical physical infrastructure (NCPI) solutions, APC sets the standard in its industry for quality, innovation and support. Its comprehensive solutions, designed for corporate environments, improve the manageability, availability and performance of sensitive electronic, network, communications and industrial equipment of all sizes.

EnGenius designs products that provide long - range wireless communications solutions in demanding business environments. Their mission is to provide quality, cost-effective and feature-rich communications equipment to organizations.

Sonexis offers an in-house audio conferencing bridge that has set new standards for ease of use and security, while eliminating the costly pay-as-you-go fees of subscription-based services. Designed to work within existing voice and data networks, hundreds of leading organizations have deployed Sonexis ConferenceManager with minimal cost, effort, or administration. Sonexis ConferenceManager also offers a fully integrated Web conferencing option.

Trapeze Networks™ was founded with two simple goals in mind: Provide seamless mobility to the enterprise workforce and meet the requirements of network managers and IT staffs. Trapeze's Smart Mobile™ wireless LANs meet these goals, allowing mobile users to access their applications — anytime, anywhere. Trapeze wireless technology increases the productivity of the mobile workforce by providing immediate access to applications and information regardless of location or device.

TelStrat provides communications solutions for enterprise telecommunications environments and wireless access networks. TelStrat’s CallParrot™ Business Call Recording portfolio that enables call-center quality monitoring and business liability protection and a variety of remote access products sold under the Nortel brand.

Telrex provides IP call recording and contact center optimization software. By focusing exclusively on VoIP, Telrex brings advanced recording and monitoring technology to small and medium businesses that were previously unable to afford solutions such as VoIP recording and monitoring, call scoring and agent coaching for contact centers, and contact center computer recording and monitoring. Their CallRex product supports IP telephony systems, VoIP softswitches and unified communications solutions from Nortel, 3Com, ShoreTel and more.