Services

Packet Fusion offers a variety of communication networking services. Unique to our organization, and a key benefit for you, is our commitment to making certain that not only the proper hardware is identified and delivered, but also that the network is set up and functioning properly, users are trained, and monitoring and support mechanisms are in place to ensure the network's effectiveness as well as your company's overall success.

Our primary service offerings are divided into 4 types:

• Consulting & Implementation
  VoIP – LAN/WAN Assessments
  Contact Center Analysis
  Disaster Recovery / Business Continuity Planning
   
• Training
  End User Training
  Specialist Training
  Train the Trainer
  Floorwalking
   
• Support
  Premium Support
  Network Operations Center
  Proactive Monitoring
   
• Account & Project Management
  Account Management
  Project Management