The Network Checkup You Can’t Afford to Miss

Similar to a regular doctor’s checkup, you need to frequently test your network to make sure voice services are clear, video isn’t jittery and emails are reaching their destinations. Unified communications (UC) monitoring tools do just that and alert you to real and potential problems. Scheduling these tests on a regular basis will let you [...]

By | 2017-03-08T09:20:21+00:00 May 15th, 2015|News, Salesforce|Comments Off on The Network Checkup You Can’t Afford to Miss

Harness Millennials’ Preference for Video Interactions for Better Collaboration

Your business signed on early to the BYOD trend. Your developers think “mobile first” when they’re writing new apps. Heck, your company even is equipping its on-site cafeteria with POS systems that accept Apple Pay. While these all are big steps to becoming a millennial-friendly workplace, you may be missing out on other equally important [...]

By | 2017-03-08T09:20:31+00:00 May 15th, 2015|News, ShoreTel|Comments Off on Harness Millennials’ Preference for Video Interactions for Better Collaboration

7 Reasons to Shift to SIP Trunks

Modernizing business phone systems to gain the latest conveniences of unified communications and mobility is also an opportunity to remodel the network connections. For years, businesses have connected their offices to the public telephone network using traditional circuits like T1 and ISDN PRI. The move to an IP phone system is a great opportunity to [...]

By | 2017-03-08T09:20:39+00:00 May 8th, 2015|News, ShoreTel|Comments Off on 7 Reasons to Shift to SIP Trunks

A Quick Guide to Global Collaboration Habits

Everyone has a personal communication style and a favorite way to communicate. One person may enjoy a quick chat on IM with a colleague, but others see IM as an annoying interruption. Effective communications starts with knowing the best channel to reach out to co-workers and customers. Unified communications (UC) lets people choose from email, [...]

By | 2017-03-08T09:21:00+00:00 May 8th, 2015|News, ShoreTel|Comments Off on A Quick Guide to Global Collaboration Habits