4 Reasons to Extend UC to Mobile Devices

Working from anywhere, anytime has gone from a perk to a necessity. And people expect access to the same tools, whether they are in the office or somewhere else, and that extends to how they communicate and collaborate.

With mobile unified communications (UC) apps, people can use their smartphones, tablets and laptops to:

  1. Stay in touch from anywhere. Adding a UC app to smartphones and tablets provides a seamless way for workers to stay in touch with colleagues and customers, whether they are on the road, at home or in the office. A mobile UC app gives workers access to communication and collaboration features such as video conferencing, desktop sharing, CRM integration and instant messaging—as well as desk-phone features like extension dialing, conference calling, company directory, hold and call transfer. And those capabilities keep a workforce more productive, nimble and engaged.
  2. Reduce costs. With so many workers in so many places, organizations can use a mobile UC app to stay connected and productive, while cutting down on the high cost of enterprise telecom. For example, using voice and video conferencing cuts down on rising expense of travel without sacrificing the feel of an in-person meeting. And using mobile UC may eliminate the need for desk phones, leading to additional savings.
  3. Bring-your-own video conferencing. Employees can use their company-issued or personal smartphones and tablets to participate in a video conference—even when using a traditional room-based conferencing system. Or they can have a peer-to-peer video call for a quick collaborative session.
  4. Keep your personas separate. With mobile UC, people can keep their business and personal identities and communications separate, while using a single phone number. There’s no more managing multiple phone numbers and voicemails or having callers need to call around to different numbers to reach someone.

ShoreTel Keeps You in Touch

ShoreTel’s brand-new Mobility 8 solution provides just this sort of simple, seamless mobile communication and collaboration tools to ensure employees can always stay in touch with colleagues. Android and iOS devices running the ShoreTel Mobility Client have one-touch video calling straight from the keypad and can participate in multi-party video sessions to other mobile devices or to room-based systems.

This flexibility extends to support for a variety of room-based systems that support industry standards such as H.264/SVC and H.264/AVC. Video sessions are supported over local or remote Wi-Fi as well as cellular data. This mix-and-match deployment model also means that companies can implement Mobility 8 in an on-premises model using ShoreTel hardware or in a virtualized environment on a customer’s servers.

Perhaps most importantly, Mobility 8 couldn’t be easier to use. Through integration with ShoreTel Communicator, workers can control their ShoreTel Mobility Client using the same interface they use to manage their desk phones. The one-touch access also frees users from having to move from app to app looking for numbers and passcodes.

ShoreTel brings the best of traditional video conferencing to a mobile environment without giving up any of the features of a traditional system. Mobility without compromise keeps workers in touch and able to collaboration wherever they may roam.

Matt Pingatore

As CEO of Packet Fusion, Matt sets the tone and vision for our company and our customers. His 20+ years in telephony gives him a deep understanding of unified communications and collaboration technology. He is an engaging presenter and has a knack for breaking down the often over complicated VoIP technologies into plain and simple English. Outside of PFI, Matt’s happy place is on the golf course or on a bike ride with his daughters.

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