Business Phone System

The Rental Economy Shapes Business Communication

Over the last 20 years, the disparate technologies that have powered business communications across industries are gradually merging. What used to be 10 different on-premise tools and systems are quickly becoming integrated into platforms with multiple apps that span your organization. These changes are leaving business leaders asking… Do I own it? Rent it? Partially own […]

Mitel Connect

What is Mitel Connect?

With the merger of Mitel and ShoreTel, there are a lot of questions around Mitel Connect. When we talk Mitel Connect, we’re usually referring to the Mitel Connect Client for Mobile Devices but the engine that facilitates the UCC functionality of Mitel Connect is the back-end server component. We’ll first take a look at the […]

SIP

How SIP Trunking Guarantees Uninterrupted Communication

“My call was just dropped and I can’t get through. I was on a call with my most important customer trying to secure an order worth more than $1 Mil. What do I do now?” The ability to communicate cannot be overstated in any relationship be it personal or professional. And when building relationships, being […]

Cloud Unified Communication – Top 5 Benefits

Cloud unified communication is trending for small to medium size businesses as they upgrade their phone systems.  “We can do that in the cloud” can be heard as the answer for everything from document storage to the purchasing of creative services.  But what exactly does that mean for your telephony system? Here are 5 benefits you […]

The Real IT Challenge Resulting from Outdated Technology

Does your network run at optimal capacity or do you find yourself working around disparate systems like the phone system, internal chat, video and countless other plugins?  You should have a technology partner that builds systems to enhance the way you run your business, not run your business around the technology. Read on to discover […]