TechTarget interview with Packet Fusion CEO: Channel execs say coronavirus spurs remote work technology. Read the article here: https://searchitchannel.techtarget.com/news/252479986/Channel-execs-say-coronavirus-spurs-remote-work-technology Matt PingatoreAs CEO of Packet Fusion, Matt sets the tone and vision for our company and our customers. His 20+ years in telephony gives him a deep understanding of unified communications and collaboration technology. He is […]
Packet Fusion Offers Zoom Video Communications’ Unified Communication Platform for Video Meetings and Voice
Offering enables businesses to provide work-from-home options and to gain long-term productivity benefits Pleasanton, CA: March 4, 2020—Packet Fusion announced today that they will be offering Zoom Video Communications’ unified communication platform for video meetings and voice. The offering comes at a time when more businesses are looking to provide work-at-home options. Zoom also delivers long-term […]
Packet Fusion Named Mitel’s Top Software Assurance Partner and Top West Regional Partner for 2019
Packet Fusion Named Mitel’s Top Software Assurance Partner and Top West Regional Partner for 2019 Pleasanton, CA: February 25, 2019—Packet Fusion announced today that they have been named Mitel’s Top Software Assurance (SWA) Partner and Top West Regional Partner for 2019. The Top SWA Partner award recognizes Packet Fusion’s premium customer satisfaction, measured by the […]
World-Class Customer Satisfaction: Packet Fusion Earns a Net Promoter Score of 83
What do Apple, Starbucks and Packet Fusion have in common? We’re all dedicated to providing world-class customer satisfaction, and we’re excited to announce that we recently earned an 83 on the Net Promoter Score® out of a possible 100. Our NPS score is much higher than the industry average, and even higher than Apple […]
Cloud Technology Insights Magazine Recognizes Packet Fusion as one of the Top 10 Cloud Communications Consulting Companies of 2019
FOR IMMEDIATE RELEASE Contact Name: Ellen Pensky Email: ellen@bumblebeemarketing.net Cloud Technology Insights Magazine Recognizes Packet Fusion as one of the Top 10 Cloud Communications Consulting Companies of 2019 Pleasanton, CA: November 4, 2019—Today, Packet Fusion announced that they were selected as one of Cloud Technology Insights Magazine’s Top 10 Cloud Consulting Companies of […]
Three Key Capabilities to Look for When Selecting a Cloud Advisor
FOR IMMEDIATE RELEASE Contact Name: Ellen Pensky Email: ellen@bumblebeemarketing.net Three Key Capabilities to Look for When Selecting a Cloud Advisor Pleasanton, CA: August 22, 2019—Businesses are increasingly aware that they must move to the cloud to meet new demands like rising customer expectations, employee expectations, data management and seamless collaboration, but the process can be […]
Packet Fusion Expands Support Services
NEWS FOR IMMEDIATE RELEASE Packet Fusion Expands Support Services with a Focus on 24/7 Availability for Critical Issues Pleasanton, CA, February 5, 2019—PACKET FUSION, a unified communications, and collaboration solutions provider, announced today the expansion of its support services with extended hours from 7 a.m. to 5 p.m. PST and 24/7 availability for critical and […]
Packet Fusion Acquires a Genesys (ININ) Elite Partner Further Expanding Contact Center Practice
PLEASANTON, Calif., Sept. 26, 2017 /PRNewswire/ — Packet Fusion, a unified communications and collaboration solutions provider, acquired Advanced Call Processing (ACP), a contact center engineering and sales firm based in Carlsbad, CA. ACP specializes in the Genesys Customer Experience Platform and AVST unified communications (UC) solution. The addition of ACP’s expertise in the contact center […]