Mitel Connect

What is Mitel Connect?

With the merger of Mitel and ShoreTel, there are a lot of questions around Mitel Connect. When we talk Mitel Connect, we’re usually referring to the Mitel Connect Client for Mobile Devices but the engine that facilitates the UCC functionality of Mitel Connect is the back-end server component. We’ll first take a look at the […]

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What is a ShoreTel Support Provider?

A ShoreTel support provider is an expert that provides support for Shortel hardware and software. When you have issues with your ShoreTel phones, ShoreTel Connect, ShoreTel routers, etc., you need a technical support provider to get things fixed. But beyond just fixing broken ShoreTel systems, a ShoreTel support provider is a partner to help you […]

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The Impact of Mitel’s Acquisition on ShoreTel Users

Tech Talk with CEO, Matt Pingatore What is Mitel’s plan for the ShoreTel product?  Is a forklift upgrade required to take advantage of the future offerings?  Do you have to discard your investment in your ShoreTel solution to transition to the cloud? What is the roadmap for product innovation at Mitel? Now that the acquisition […]

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Mitel Connect for Mobile App

Stay Connected at all times: Mobile Solutions for the Modern Worker Introducing the Mitel Connect* for Mobile App – We are excited to bring you a new version of the Mitel Mobility Client, now called Mitel Connect for Mobile App.  Gone are the days of “mobility” being an option – in today’s workplace it is a necessity.  Available […]

7 Reasons to Shift to SIP Trunks

Modernizing business phone systems to gain the latest conveniences of unified communications and mobility is also an opportunity to remodel the network connections. For years, businesses have connected their offices to the public telephone network using traditional circuits like T1 and ISDN PRI. The move to an IP phone system is a great opportunity to […]

A Quick Guide to Global Collaboration Habits

Everyone has a personal communication style and a favorite way to communicate. One person may enjoy a quick chat on IM with a colleague, but others see IM as an annoying interruption. Effective communications starts with knowing the best channel to reach out to co-workers and customers. Unified communications (UC) lets people choose from email, […]

Five Communication Tools Your Millennial Employees Need

The Millennials—young people aged 21-34—are ranked as the largest generation in history and, by 2025, 75 percent of the global workforce will be comprised of Millennials. These 80 million men and women are digitally fluent and have the potential to reshape the business landscape. Millennials are extremely mobile and prefer to conduct business on their […]

Streamline and Save with SIP

Organizations of all sizes are looking for ways to streamline their communications services and save money at the same time. Many of them have already turned to IP telephony to help reach this goal, but they’ll need to go further to enable the full unified communications and collaboration experience. Pack Your Trunk with SIP Session […]