Business Phone System

The Rental Economy Shapes Business Communication

Over the last 20 years, the disparate technologies that have powered business communications across industries are gradually merging. What used to be 10 different on-premise tools and systems are quickly becoming integrated into platforms with multiple apps that span your organization. These changes are leaving business leaders asking… Do I own it? Rent it? Partially own […]

Mitel Connect

What is Mitel Connect?

With the merger of Mitel and ShoreTel, there are a lot of questions around Mitel Connect. When we talk Mitel Connect, we’re usually referring to the Mitel Connect Client for Mobile Devices but the engine that facilitates the UCC functionality of Mitel Connect is the back-end server component. We’ll first take a look at the […]

SIP

How SIP Trunking Guarantees Uninterrupted Communication

“My call was just dropped and I can’t get through. I was on a call with my most important customer trying to secure an order worth more than $1 Mil. What do I do now?” The ability to communicate cannot be overstated in any relationship be it personal or professional. And when building relationships, being […]

Mitel Connect for Mobile Devices Image

Mitel Connect for Mobile App

Stay Connected at all times: Mobile Solutions for the Modern Worker Introducing the Mitel Connect* for Mobile App – We are excited to bring you a new version of the Mitel Mobility Client, now called Mitel Connect for Mobile App.  Gone are the days of “mobility” being an option – in today’s workplace it is a necessity.  Available […]

Tool Fatigue – Side Effect of the Modern Office

If you have a work-related pain point, you can likely find all kinds of tools to “fix it” by searching the “symptoms” online. A shiny new tool, released within the last week.  When the average smart phone owner uses 30 apps per month, it is a little wonder that our phones, desktops and browser favorite […]

The Real IT Challenge Resulting from Outdated Technology

Does your network run at optimal capacity or do you find yourself working around disparate systems like the phone system, internal chat, video and countless other plugins?  You should have a technology partner that builds systems to enhance the way you run your business, not run your business around the technology. Read on to discover […]

Back-to-School UC Basics

Schools are back in session, and kids are opening their Chromebooks and iPads and settling into the classroom routines. Away from the chaos in the hallways, school districts are now realizing huge benefits from deploying ShoreTel VoIP communications. ShoreTel’s robust VoIP platform is a reliable, proven resource for keeping costs down and conversations flowing between […]

ShoreTel Connect Delivers Something for Everyone

The recently released ShoreTel Connect emphasizes 1, 2, 3—one common platform; two ways to deliver (as-a-service or product); and three ways to deploy: cloud, onsite or hybrid. What does that mean for the people who use ShoreTel Connect every day? These top features for users, the IT department and call centers show the impact that […]