The Mitel RingCentral Partnership: What It Means for You
Mitel has announced RingCentral as its exclusive UCaaS partner, fundamentally killing its cloud product. Whether you are on MiVoice Connect (Prem/ShoreTel) or MiVoice Cloud, these platforms will be supported for many years to come, with limited features being added to each, and Packet Fusion has you covered.
Mitel was unable to compete with Microsoft Teams, Zoom, and RingCentral, so it has decided to end its cloud offering and move users to the RingCentral platform. Mitel will focus on its premise-based unified communications business, with the goal of getting the 6900 and 400 series phones working on RingCentral in the next six months for an easy transition to the MVP platform.
Packet Fusion’s goal is to make sure you get to the right platform, period. While RingCentral might be the right fit for your move to the cloud, many other options can transform your business. Packet Fusion partners with all major platforms, including Microsoft Teams, Zoom, Ring Central, 8×8, Dialpad and more.
Please reach out to me or your account rep if you would like a more candid conversation about the Mitel situation and your options for moving to the cloud. You can also read Mitel’s official public statement about the Mitel and RingCentral partnership.