MiCloud Connect

Introducing Mitel MiCloud Connect

Mitel MiCloud Connect delivers the top business contact center and unified communications and collaboration solution in a single, cloud-based telephone system. MiCloud Connect provides superior support for mobile, voice, video conferencing, and team and customer collaboration, as well as powerful features, including contact center and call routing.

The Mitel MiCloud Connect communications solution enables onsite and remote users to work smarter and more effectively with the highest level of choice and productivity, from anywhere and from any device. It’s easy to get up and running quickly, and Packet Fusion is here to help if you have any issues. Pricing is straightforward and service plans and licensing are flexible, so your solution can change as your business needs change.

Mitel offers MiCloud Connect, which is for providing the best voice communications experience for customers within small, midsized, and enterprise businesses. Replicating and improving on the on-premises PBX experience, the MiCloud Connect solution gives users a host of features that make it easy to communicate.

Communications and Collaboration You Can Trust

Customers who are seeking an intuitive, cloud-based collaboration solution need to look no further. Built on Google Cloud’s trusted, industry-leading capabilities, Mitel MiCloud Connect makes cloud communications and collaboration secure and easy for your team members. When it comes to security and disaster recovery, Mitel MiCloud Connect has you covered.

You can enable Mitel MiCloud Connect for your Google Chrome browser, too, for a seamless unified communications experience between MiCloud Connect, Google Chrome and the rest of Google’s productivity tools.

Or integrate Mitel MiCloud Connect with your favorite productivity applications, including Salesforce, ACT!, or Microsoft Dynamics, then share your improved business performance by reporting on call and customer histories.

Integrated Contact Center

With the Mitel MiCloud Connect integrated contact center, you’ll be able to configure the business-driven solution that works for you. An easy interface and super support (call us at Packet Fusion if you need expert help) allows you to identify agents and supervisors, as well as agent groups. Routing calls is a breeze, and admins should have no trouble setting up call handling or system parameters.

Unified Communications Capabilities

Unified communications features make empower your teams to start a call at their desk, switch to mobile, begin a meeting, or route calls. With Mitel MiCloud Connect you get truly unified communications. It makes team collaboration easier, too, with voice, video, and chat so that your employees can manage their work the way that makes the most sense to them, in the moment. With Mitel hosted PBX phone system solutions and smartphone mobile application, your team retains full-featured functionality when they work from home or anywhere.

Connect with Packet Fusion for Mitel MiCloud Connect Sales and Support

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