Choose Your MiTel Plan
Select a Mitel MiCloud plan to access unlimited minutes per month.
Mitel MiCloud Connect Features:
Mitel MiCloud Connect features include phone system capabilities like call transfers and paging, as well as Voice over IP (VoIP), and video conferencing.
Mitel MiCloud Connect VoIP
If you select the Mitel MiCloud platform, you’ll have access to the services and features you would expect from VoIP technology including:
- call management
Your team will have the convenience of placing calls on hold or picking them up via an extension.
You can also review your recent call details and return those calls via one click. Also, phone routing lets you transfer calls to your desk phone, mobile app, personal number, or softphone.
Mitel MiCloud Video Conferencing
Mitel MiCloud Connect audio and video service features enable you to share your screen with the people on your conference. You can track your meeting agenda and also check in using a single button.
MiCloud Connect lets you add meeting attendees, mute those individuals you do not wish to hear, and more through the participation management feature. The number of participants you could include varies from about four to 100, depending on the plan that you select.
If you choose this business service platform, you’ll be able to quickly access your voicemails via single-click functionality, or have your messages transcribed and sent to your Mitel MiCloud mailbox for call transcripts when you need them.
For companies with many employees, you can also use your business office phone system services to view and group your contacts, or star your favorites for quick dialing.
Mitel MiCloud Team
Your Mitel MiCloud Team function provides what you would expect from an industry-leader. Its collaborative web, business phone, and mobile applications empower your MiCloud Connect team users. The integrated tools deliver real-time instant messaging, collaborative team workspaces, business SMS, mobile capabilities, and desktop sharing. It’s a collaboration extravaganza for your business.
MiCloud Connect Contact Center
Mitel MiCloud Connect Contact Center is a hosted call center that provides enterprise, cloud-ready features to power your customer-centric organization. MiVoice Connect Contact Center empowers you to deliver customer service the way your customers communicate today, and can change with your business for tomorrow.
Access user features for your team via the user-friendly web interface that is also friendly for your IT administrators. Agents will appreciate rapid access to the data they need to provide outstanding customer service. You will appreciate the collaboration tools and services that improve productivity and deliver ROI for your business.
Plus, supervisors can review data on the number and length of phone calls for employees. This helps for the assignment of project work in the office or call center, as some employees remain on calls longer to deliver excellence, while others move quickly through calls.
Get the Most from MiCloud Connect
MiCloud Connect’s communication tools makes it easy to implement. It is also user-friendly and enables your admins to manage your users and network, and to evolve over time. By combining this intuitive user experience and the kinds of flexible service plans, enhanced by Google Cloud for reliability, MiCloud Connect gives you the simple, secure cloud communications and collaboration system you have been searching for.
Your MiCloud Connect Features
Available for your PC, Mac, iOS, and Android users, MiCloud Connect offers industry-standard and specialized features including: