NICE: The Transformational Role of AI in the Contact Center
Did you miss the interesting discussion with NICE regarding The Growing Role of AI in CCaaS and How It Can Transform Your Business? Or would you like to watch it again or share it with your colleagues? Good news: you still can.
It was a great session and covered so many interesting ways that artificial intelligence is helping contact centers and their agents and supervisors to deliver a better customer experience (CX). For Packet Fusion’s Lunch & Learn session with NICE, watch now.