Packet Fusion Named Mitel’s Top Software Assurance Partner and Top West Regional Partner for 2019

Packet Fusion Named Mitel’s Top Software Assurance Partner and Top West Regional Partner for 2019

Pleasanton, CA: February 25, 2019—Packet Fusion announced today that they have been named Mitel’s Top Software Assurance (SWA) Partner and Top West Regional Partner for 2019. The Top SWA Partner award recognizes Packet Fusion’s premium customer satisfaction, measured by the highest renewal rate in the field. Packet Fusion earned the Top West Regional Partner award for being the highest grossing Mitel Partner on the West Coast.

“The Software Assurance Award is a testament that our customers find value in what we do and how we do it, year after year,” said Matt Pingatore, CEO of Packet Fusion. “The Top Partner of the Year award demonstrates our dominance in the premise and cloud world with Mitel. Both awards reflect our consultative approach and ability to keep our customers happy with their existing investment with On-Premise equipment, while consulting with them on how to get to the cloud for UCaaS, CCaaS, SD-WAN, and more.”

“This year’s award winners exemplified the pivotal advisory role our partners play in guiding customers to the right communications and collaboration solution for their needs, no matter where they are on their journey to the cloud,” said Scott Peterson, Senior Vice President, Americas, Mitel. “The companies honored today have built trusted, long-standing relationships with Mitel and we are grateful for the opportunity to continue our success together as we help businesses find new ways to operate more efficiently and effectively.”

These awards mark the sixth year that Packet Fusion has been awarded Top Mitel Partner out of the last eight years. They were also selected as one of CIO Applications’ Top Mitel Solution Providers for 2018. Packet Fusion is Mitel Platinum Certified, which is their highest designation.


Matt Pingatore, CEO of Packet Fusion (center) with Scott Peterson, Senior Vice President, Americas, Mitel and Mary McDowell, CEO, President, Mitel.

About Packet Fusion

Since 2001, we’ve helped thousands of businesses navigate the complexities of meeting ever-changing demands on their businesses, become more agile, and control costs.

Packet Fusion is led by Chief Executive Officer Matt Pingatore, who, along with his team of industry veterans has been involved in the telecommunications industry through its transformation over the past 20 years. Together, they have helped thousands of customers find the right tools to unify their communications, from voice and VoIP to contact center and collaboration. Our advisory team has thousands of years of combined expertise, and we’re so certain that our approach works that we only charge clients for the project’s end-result.

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