When do I have to upgrade?
For ShoreTel and Mitel support in Albuquerque, we would recommend that you upgrade soon to take advantage of the expanded tools. You don’t even need to go to the cloud to take advantage of all the next level unified communications features. Since Mitel committed to supporting ShoreTel 14.2 software, Enterprise Contact Center, and Mobility 8 only through December 2019, if you haven’t upgraded yet – the time is now!
Let us assist your Albuquerque-based business with planning a real migration path to Mitel’s platform, which offers onsite and cloud options including 40 advanced apps, CRM integration, collaboration tools, mobility, and more. There’s no need to discard your existing investment in your ShoreTel solution to move to the cloud. When you think of top-level support for your communication tools, think of Packet Fusion first.
GET ALBUQUERQUE SHORETEL CONNECT HELP
IT’S NOT ENOUGH TO SAY YOU PROVIDE THE BEST SHORETEL SUPPORT, YOU HAVE TO PROVE IT.
The Packet Fusion engineers who provide support for our Albuquerque customers with ShoreTel and Mitel systems are all Tier II certified with ShoreTel. They know our industry and work only on ShoreTel Mitel support. Plus, our state-of-the-art NOC helps ensure top-notch service for our clients. Other Packet Fusion benefits:
- 20+ certified, dedicated ShoreTel/Mitel experts on staff
- Proactive real-time monitoring for both your voice and data network
- Automatic configuration backups
- Help desk resources at whatever times you need us, 24 x 7 x 365
- Onsite assistance and technical resources throughout the world
- Stocked emergency replacements parts delivered in person
- Contact Center division to design and support advanced environments
- LAN/WAN expertise with CCNA, CCNP, and CCIE certifications.
- 98.5% customer satisfaction rating that can’t be beat
GET BETTER ALBUQUERQUE SHORETEL SUPPORT
We are here with full customer support, and 24/7/365 urgent technical business support services for all of your on-premises and cloud-based communications.
Looking for a Albuquerque Mitel ShoreTel Reseller?
Call Packet Fusion first. We don’t just provide Mitel ShoreTel support in the Albuquerque area, we are also one of the top Mitel ShoreTel resellers in the nation. Packet Fusion is partnering with the major business phone manufacturers:
- Mitel/ShoreTel
- 8×8
- Ring Central
- Zoom
… and more to make the delivery of new systems and support with parts and end-to-end communications solutions for our clients as easy as possible.
Mitel ShoreTel Support – We Have You Covered
Nationwide Support
Packet Fusion also offers assistance and technical and customer service to our clients across the nation. If you have additional offices within the United States, there is a good chance we are there, too. With expertise to solve communications system problems for both Mitel ShoreTel systems and Genesys systems, let us be your go-to support provider, too. Need a hand with choosing a new system? We have you covered. Need tech support? We can do that. Or want to start with a full communications systems analysis to deliver the top call center or business services for your clients? We are here as your full service support solution. Just get in touch by phone or by using our contact page and we can set up a call just about any day at your earliest convenience to review your needs.
Why partner with Packet Fusion for your ShoreTel Mitel Support?
- 24/7 support gives you a guaranteed response
- Complete coverage of California gives you faster repair response
- 20+ years of experience give you confidence that we can help solve your issues
GET SHORETEL SUPPORT
More Albuquerque Business Resources
More Albuquerque Business Resources
Albuquerque, New Mexico was founded in 1706 and is among the oldest inland communities in the United States. At an elevation of 5,326 feet, Albuquerque is the highest metropolitan area in the country. It’s also a great place to do business.
If you are on the hunt for Albuquerque business and industry resources to help your company reach the next level, check out your local business chamber. The greater Albuquerque Chamber of Commerce was established in 1917 and today is the largest privately funded Chamber in the state of New Mexico. Over 80,000 employees are represented in its investor companies, and more than half of investors with the Chamber have been involved for over 20 years. You can find exceptional opportunities as part of the services that they offer. Reach them by email at info@greaterabq.com.
Another potentially supportive business resource in Albuquerque is WESST, a statewide small business development and training organization committed to growing New Mexico’s economy by cultivating entrepreneurship. Headquartered in downtown Albuquerque in the heart of the Innovation Corridor, the Albuquerque WESST organization provides consulting, training, and lending resources to clients. To contact Albuquerque’s WESST office, call them at 505-246-6900 and request to speak with a business consultant who can help you understand the services offered to help you succeed – or fill out a request for business assistance and WESST will contact you to answer any questions and help you find the right resources to grow your business.
The City of Albuquerque website is also a gateway to business assistance, with tools and resources for Albuquerque-based businesses. Check out the City of Albuquerque Department of Finance and Administrative Services website for resources to help you grow your business.
Providing customer support and business services in Albuquerque for ShoreTel is only part of our customer service story. Packet Fusion also specializes in Genesys phone systems and Genesys contact centers. We help with Genesys cloud capabilities for the enterprise and to find the top Genesys software solutions for our clients. Our Genesys industry experts and support team engineers are also here for our Albuquerque business customers. We are pleased to offer a variety of communications solutions from all major solution providers.
