When do I have to upgrade?
For ShoreTel and Mitel support in Minneapolis, we would recommend that you upgrade soon to take advantage of the expanded tools. You don’t even need to go to the cloud to take advantage of all the next level unified communications features. Since Mitel committed to supporting ShoreTel 14.2 software, Enterprise Contact Center, and Mobility 8 only through December 2019, if you haven’t upgraded yet – the time is now!
Let us assist your Minneapolis-based business with planning a real migration path to Mitel’s platform, which offers onsite and cloud options including 40 advanced apps, CRM integration, collaboration tools, mobility, and more. There’s no need to discard your existing investment in your ShoreTel solution to move to the cloud. When you think of top-level support for your communication tools, think of Packet Fusion first.
GET MINNEAPOLIS SHORETEL CONNECT HELP
IT’S NOT ENOUGH TO SAY YOU PROVIDE THE BEST SHORETEL SUPPORT, YOU HAVE TO PROVE IT.
The Packet Fusion engineers who provide support for our Minneapolis customers with ShoreTel and Mitel systems are all Tier II certified with ShoreTel. They know our industry and work only on ShoreTel Mitel support. Plus, our state-of-the-art NOC helps ensure top-notch service for our clients. Other Packet Fusion benefits:
- 20+ certified, dedicated ShoreTel/Mitel experts on staff
- Proactive real-time monitoring for both your voice and data network
- Automatic configuration backups
- Help desk resources at whatever times you need us, 24 x 7 x 365
- Onsite assistance and technical resources throughout the world
- Stocked emergency replacements parts delivered in person
- Contact Center division to design and support advanced environments
- LAN/WAN expertise with CCNA, CCNP, and CCIE certifications.
- 98.5% customer satisfaction rating that can’t be beat
GET BETTER MINNEAPOLIS SHORETEL SUPPORT
We are here with full customer support, and 24/7/365 urgent technical business support services for all of your on-premises and cloud-based communications.
Looking for a Minneapolis Mitel ShoreTel Reseller?
Call Packet Fusion first. We don’t just provide Mitel ShoreTel support in the Minneapolis area, we are also one of the top Mitel ShoreTel resellers in the nation. Packet Fusion is partnering with the major business phone manufacturers:
- Ring Central
… and more to make the delivery of new systems and support with parts and end-to-end communications solutions for our clients as easy as possible.
Mitel ShoreTel Support – We Have You Covered
Packet Fusion also offers assistance and technical and customer service to our clients across the nation. If you have additional offices within the United States, there is a good chance we are there, too. With expertise to solve communications system problems for both Mitel ShoreTel systems and Genesys systems, let us be your go-to support provider, too. Need a hand with choosing a new system? We have you covered. Need tech support? We can do that. Or want to start with a full communications systems analysis to deliver the top call center or business services for your clients? We are here as your full service support solution. Just get in touch by phone or by using our contact page and we can set up a call just about any day at your earliest convenience to review your needs.
Why partner with Packet Fusion for your ShoreTel Mitel Support?
- 24/7 support gives you a guaranteed response
- Complete nationwide coverage gives you faster response
- 20+ years of experience give you confidence that we can help solve your issues
GET SHORETEL SUPPORT
More Minneapolis MN Business Resources
More Minneapolis Business Resources
Minneapolis, Minnesota is the third largest economic center in the Midwest and a major financial center from roots in the region’s early grain commodities-based economy. Minneapolis today is a leader in commerce, finance, rail, and trucking services, and is one of the nation’s leaders in health care industry-based businesses. Other economic components in Minneapolis include publishing, milling, food processing, graphic arts, insurance, education, and technology. Minneapolis and its neighbor to the east, St. Paul, make up the Twin Cities. The Minneapolis-St. Paul metropolitan area has the fifth highest concentration of major corporate headquarters in the country, with five Fortune 500 corporations headquartered within the city limits of Minneapolis alone. Many foreign companies also have their US offices in the metro area. Minneapolis is a great place to do business.
The Minneapolis Regional Chamber of Commerce believes that the Minneapolis business community thrives when we all work together to build strong communities and partnerships, ensuring access and opportunity for all. Its mission is to engage with members and advocate for a positive business environment, enhance economic prosperity, and enable partnerships that help to advance our region’s interests. The Chamber seeks to build a high-quality, globally competitive and thriving region where businesses flourish, and everyone has the opportunity to succeed through economic opportunity and jobs. Reach the Minneapolis Regional Chamber of Commerce by phone at 612-370-9100.
There are additional potential virtual toolboxes of business resources for Minneapolis-based businesses. One is the City of Minneapolis website, which provides information to help businesses grow, and the other is Secretary of State’s website, offering additional resources designed to assist new businesses and provide expansion assistance for existing companies.