When do I have to upgrade?
For ShoreTel and Mitel support in New York, we would recommend that you upgrade soon to take advantage of the expanded tools. You don’t even need to go to the cloud to take advantage of all the next level unified communications features. Since Mitel committed to supporting ShoreTel 14.2 software, Enterprise Contact Center, and Mobility 8 only through December 2019, if you haven’t upgraded yet – the time is now!
Let us assist your New York-based business with planning a real migration path to Mitel’s platform, which offers onsite and cloud options including 40 advanced apps, CRM integration, collaboration tools, mobility, and more. There’s no need to discard your existing investment in your ShoreTel solution to move to the cloud. When you think of top-level support for your communication tools, think of Packet Fusion first.
GET NEW YORK SHORETEL CONNECT HELP
IT’S NOT ENOUGH TO SAY YOU PROVIDE THE BEST SHORETEL SUPPORT, YOU HAVE TO PROVE IT.
The Packet Fusion engineers who provide support for our New York customers with ShoreTel and Mitel systems are all Tier II certified with ShoreTel. They know our industry and work only on ShoreTel Mitel support. Plus, our state-of-the-art NOC helps ensure top-notch service for our clients. Other Packet Fusion benefits:
- 20+ certified, dedicated ShoreTel/Mitel experts on staff
- Proactive real-time monitoring for both your voice and data network
- Automatic configuration backups
- Help desk resources at whatever times you need us, 24 x 7 x 365
- Onsite assistance and technical resources throughout the world
- Stocked emergency replacements parts delivered in person
- Contact Center division to design and support advanced environments
- LAN/WAN expertise with CCNA, CCNP, and CCIE certifications.
- 98.5% customer satisfaction rating that can’t be beat
GET BETTER NEW YORK SHORETEL SUPPORT
We are here with full customer support, and 24/7/365 urgent technical business support services for all of your on-premises and cloud-based communications.
Looking for a New York Mitel ShoreTel Reseller?
Call Packet Fusion first. We don’t just provide Mitel ShoreTel support in the New York area, we are also one of the top Mitel ShoreTel resellers in the nation. Packet Fusion is partnering with the major business phone manufacturers:
- Ring Central
… and more to make the delivery of new systems and support with parts and end-to-end communications solutions for our clients as easy as possible.
Mitel ShoreTel Support – We Have You Covered
Packet Fusion also offers assistance and technical and customer service to our clients across the nation. If you have additional offices within the United States, there is a good chance we are there, too. With expertise to solve communications system problems for both Mitel ShoreTel systems and Genesys systems, let us be your go-to support provider, too. Need a hand with choosing a new system? We have you covered. Need tech support? We can do that. Or want to start with a full communications systems analysis to deliver the top call center or business services for your clients? We are here as your full service support solution. Just get in touch by phone or by using our contact page and we can set up a call just about any day at your earliest convenience to review your needs.
Why partner with Packet Fusion for your ShoreTel Mitel Support?
- 24/7 support gives you a guaranteed response
- Complete nationwide coverage gives you faster response
- 20+ years of experience give you confidence that we can help solve your issues
GET SHORETEL SUPPORT
More New York Business Resources
More New York City Business Resources
New York, NY is the most populous city in the United States with an estimated population of over 8.3 million people in 2019. Considered by many as the cultural, financial, and media capital of the world, New York influences commerce, entertainment, research, technology, education, politics, tourism, art, fashion, and sports. New York City is a global hub of business and commerce and is a center for banking and finance, retailing, world trade, transportation, tourism, real estate, new media, traditional media, advertising, legal services, accountancy, insurance, theater, fashion, and the arts. Known as Silicon Alley, New York’s technology sector is continuing to expand. The Port of New York and New Jersey provides an additional major economic boost. Many Fortune 500 corporations are headquartered in New York City, as well as many multinational corporations. New York is an amazing place to do business.
The Greater New York Chamber of Commerce has a mission to improve the business climate and quality of life in the New York Metropolitan Area for businesses, workers, residents, and visitors. It provides valuable services to over 30,000 business and civic leaders who represent the backbone of the Greater New York business community. It helps small businesses and corporations grow and save money, providing alliances with business leaders, trade associations, chambers, government agencies, officials, and foreign dignitaries to accomplish shared goals of business and community service. The Greater New York Chamber also provides opportunities for networking through its business expos, educational forums, and international trade events. Reach the Chamber by phone at 212-CHAMBER (212-686-7220).
Another potential virtual toolbox of business resources for New York City-based businesses is on the City of New York’s business website, which provides information to help businesses in the city to grow. The State of New York site also offers business resources designed to assist new companies and provide expansion assistance for existing companies in the New York area.