When do I have to upgrade?
For ShoreTel and Mitel support in Philadelphia, we would recommend that you upgrade soon to take advantage of the expanded tools. You don’t even need to go to the cloud to take advantage of all the next level unified communications features. Since Mitel committed to supporting ShoreTel 14.2 software, Enterprise Contact Center, and Mobility 8 only through December 2019, if you haven’t upgraded yet – the time is now!
Let us assist your Philadelphia-based business with planning a real migration path to Mitel’s platform, which offers onsite and cloud options including 40 advanced apps, CRM integration, collaboration tools, mobility, and more. There’s no need to discard your existing investment in your ShoreTel solution to move to the cloud. When you think of top-level support for your communication tools, think of Packet Fusion first.
GET PHILADELPHIA SHORETEL CONNECT HELP
IT’S NOT ENOUGH TO SAY YOU PROVIDE THE BEST SHORETEL SUPPORT, YOU HAVE TO PROVE IT.
The Packet Fusion engineers who provide support for our Philadelphia customers with ShoreTel and Mitel systems are all Tier II certified with ShoreTel. They know our industry and work only on ShoreTel Mitel support. Plus, our state-of-the-art NOC helps ensure top-notch service for our clients. Other Packet Fusion benefits:
- 20+ certified, dedicated ShoreTel/Mitel experts on staff
- Proactive real-time monitoring for both your voice and data network
- Automatic configuration backups
- Help desk resources at whatever times you need us, 24 x 7 x 365
- Onsite assistance and technical resources throughout the world
- Stocked emergency replacements parts delivered in person
- Contact Center division to design and support advanced environments
- LAN/WAN expertise with CCNA, CCNP, and CCIE certifications.
- 98.5% customer satisfaction rating that can’t be beat
GET BETTER PHILADELPHIA SHORETEL SUPPORT
We are here with full customer support, and 24/7/365 urgent technical business support services for all of your on-premises and cloud-based communications.
Looking for a Philadelphia Mitel ShoreTel Reseller?
Call Packet Fusion first. We don’t just provide Mitel ShoreTel support in the Philadelphia area, we are also one of the top Mitel ShoreTel resellers in the nation. Packet Fusion is partnering with the major business phone manufacturers:
- Ring Central
… and more to make the delivery of new systems and support with parts and end-to-end communications solutions for our clients as easy as possible.
Mitel ShoreTel Support – We Have You Covered
Packet Fusion also offers assistance and technical and customer service to our clients across the nation. If you have additional offices within the United States, there is a good chance we are there, too. With expertise to solve communications system problems for both Mitel ShoreTel systems and Genesys systems, let us be your go-to support provider, too. Need a hand with choosing a new system? We have you covered. Need tech support? We can do that. Or want to start with a full communications systems analysis to deliver the top call center or business services for your clients? We are here as your full service support solution. Just get in touch by phone or by using our contact page and we can set up a call just about any day at your earliest convenience to review your needs.
Why partner with Packet Fusion for your ShoreTel Mitel Support?
- 24/7 support gives you a guaranteed response
- Complete nationwide coverage gives you faster response
- 20+ years of experience give you confidence that we can help solve your issues
GET SHORETEL SUPPORT
More Philadelphia PA Business Resources
More Philadelphia Business Resources
Philadelphia, Pennsylvania’s top industries include finance, healthcare, biotech, IT, trade and transportation, manufacturing, oil refining, food processing, and tourism. As the eighth largest US metro economy, Philadelphia is leader in many ways. Five Fortune 1000 companies are headquartered within Philadelphia. With continued job growth happening across the region, Philadelphia is a good place to do business.
The Chamber of Commerce for Greater Philadelphia is the largest business organization in the area, bringing together area businesses and civic leaders to promote growth and create opportunity in the region. Offering programs and events, advocacy, and opportunities to develop leadership, the Chamber advocates for regional business-friendly public and development policies and opportunities. Driving toward economic prosperity for the entire region, the Chamber of Commerce for Greater Philadelphia supports its members with resources for business. Reach the Chamber by phone at 215-545-1234.
Three other business organizations offer resources for employers and employees in Philadelphia include:
The City of Philadelphia website has a business section that offers a “one-stop shop for resources to plan, launch, and manage your business.” Another local business resource site is offered by PIDC, the non-profit founded by the City of Philadelphia and the Greater Philadelphia Chamber of Commerce in 1958. As an economic development, private-public business partnership organization for the Philadelphia business community, the organization’s mission is to foster investment in order to further job growth and revitalization of the city. Key initiatives include development of the former shipyard/Navy Yard, investing in entrepreneurship, a regional center Initiative, and manufacturing in Philadelphia. It also offers financing, development-ready real estate, and other resources to help local companies grow.