When do I have to upgrade?
For ShoreTel and Mitel support in Phoenix, we would recommend that you upgrade soon to take advantage of the expanded tools. You don’t even need to go to the cloud to take advantage of all the next level unified communications features. Since Mitel committed to supporting ShoreTel 14.2 software, Enterprise Contact Center, and Mobility 8 only through December 2019, if you haven’t upgraded yet – the time is now!
Let us assist your Phoenix-based business with planning a real migration path to Mitel’s platform, which offers onsite and cloud options including 40 advanced apps, CRM integration, collaboration tools, mobility, and more. There’s no need to discard your existing investment in your ShoreTel solution to move to the cloud. When you think of top-level support for your communication tools, think of Packet Fusion first.
GET PHOENIX SHORETEL CONNECT HELP
IT’S NOT ENOUGH TO SAY YOU PROVIDE THE BEST SHORETEL SUPPORT, YOU HAVE TO PROVE IT.
The Packet Fusion engineers who provide support for our Phoenix customers with ShoreTel and Mitel systems are all Tier II certified with ShoreTel. They know our industry and work only on ShoreTel Mitel support. Plus, our state-of-the-art NOC helps ensure top-notch service for our clients. Other Packet Fusion benefits:
- 20+ certified, dedicated ShoreTel/Mitel experts on staff
- Proactive real-time monitoring for both your voice and data network
- Automatic configuration backups
- Help desk resources at whatever times you need us, 24 x 7 x 365
- Onsite assistance and technical resources throughout the world
- Stocked emergency replacements parts delivered in person
- Contact Center division to design and support advanced environments
- LAN/WAN expertise with CCNA, CCNP, and CCIE certifications.
- 98.5% customer satisfaction rating that can’t be beat
GET BETTER PHOENIX SHORETEL SUPPORT
We are here with full customer support, and 24/7/365 urgent technical business support services for all of your on-premises and cloud-based communications.
Looking for a Phoenix Mitel ShoreTel Reseller?
Call Packet Fusion first. We don’t just provide Mitel ShoreTel support in the Phoenix area, we are also one of the top Mitel ShoreTel resellers in the nation. Packet Fusion is partnering with the major business phone manufacturers:
- Ring Central
… and more to make the delivery of new systems and support with parts and end-to-end communications solutions for our clients as easy as possible.
Mitel ShoreTel Support – We Have You Covered
Packet Fusion also offers assistance and technical and customer service to our clients across the nation. If you have additional offices within the United States, there is a good chance we are there, too. With expertise to solve communications system problems for both Mitel ShoreTel systems and Genesys systems, let us be your go-to support provider, too. Need a hand with choosing a new system? We have you covered. Need tech support? We can do that. Or want to start with a full communications systems analysis to deliver the top call center or business services for your clients? We are here as your full service support solution. Just get in touch by phone or by using our contact page and we can set up a call just about any day at your earliest convenience to review your needs.
Why partner with Packet Fusion for your ShoreTel Mitel Support?
- 24/7 support gives you a guaranteed response
- Complete nationwide coverage gives you faster response
- 20+ years of experience give you confidence that we can help solve your issues
GET SHORETEL SUPPORT
More Phoenix AZ Business Resources
More Phoenix Business Resources
In Phoenix, Arizona, the primary economic drivers of the economy are real estate, Finance and insurance, manufacturing, Retail trade, and health care. Government, including federal, state and local, if counted as a private industry, would be second on the list of revenue generation in the area. Phoenix real estate development is largely unrestricted and overbuilding during times of economic prosperity can occur. A decade ago, the five highest employment categories included office and administrative support, sales, food preparation and serving, transportation and material moving, and management. Phoenix is home to four Fortune 500 companies and hosts many avionics and mechanical facilities. Several large technology companies have operations in Phoenix, and the military has a large presence as well. With no taxes on franchises or inventory, Arizona has established a business-friendly environment that benefits its capital city. Phoenix is a good place to do business.
The Greater Phoenix Chamber is Arizona’s largest chamber and leading business organization. Focused on growth, the Chamber drives regional prosperity, economic vitality ,and strong communities. The Chamber provides supportive business services for its broad and diverse membership base by advocating for businesses of all sizes. It cultivates community and connects people in business. The Chamber offers business and networking programs, and the most established business organization in the state, the Chamber commits to helping existing businesses grow and thrive and to helping new businesses to take root in the Phoenix area. Reach the Phoenix Chamber by phone at 602-495-2195.
Another source of business resources for Phoenix-based businesses is through the City of Phoenix website with “a wealth of programs and activities to assist businesses, both large and small.