When do I have to upgrade?
For ShoreTel and Mitel support in Portland, we would recommend that you upgrade soon to take advantage of the expanded tools. You don’t even need to go to the cloud to take advantage of all the next level unified communications features. Since Mitel committed to supporting ShoreTel 14.2 software, Enterprise Contact Center, and Mobility 8 only through December 2019, if you haven’t upgraded yet – the time is now!
Let us assist your Portland-based business with planning a real migration path to Mitel’s platform, which offers onsite and cloud options including 40 advanced apps, CRM integration, collaboration tools, mobility, and more. There’s no need to discard your existing investment in your ShoreTel solution to move to the cloud. When you think of top-level support for your communication tools, think of Packet Fusion first.
GET PORTLAND OR SHORETEL CONNECT HELP
IT’S NOT ENOUGH TO SAY YOU PROVIDE THE BEST SHORETEL SUPPORT, YOU HAVE TO PROVE IT.
The Packet Fusion engineers who provide support for our Portland customers with ShoreTel and Mitel systems are all Tier II certified with ShoreTel. They know our industry and work only on ShoreTel Mitel support. Plus, our state-of-the-art NOC helps ensure top-notch service for our clients. Other Packet Fusion benefits:
- 20+ certified, dedicated ShoreTel/Mitel experts on staff
- Proactive real-time monitoring for both your voice and data network
- Automatic configuration backups
- Help desk resources at whatever times you need us, 24 x 7 x 365
- Onsite assistance and technical resources throughout the world
- Stocked emergency replacements parts delivered in person
- Contact Center division to design and support advanced environments
- LAN/WAN expertise with CCNA, CCNP, and CCIE certifications.
- 98.5% customer satisfaction rating that can’t be beat
GET BETTER PORTLAND OR SHORETEL SUPPORT
We are here with full customer support, and 24/7/365 urgent technical business support services for all of your on-premises and cloud-based communications.
Looking for a Portland Mitel ShoreTel Reseller?
Call Packet Fusion first. We don’t just provide Mitel ShoreTel support in the Portland area, we are also one of the top Mitel ShoreTel resellers in the nation. Packet Fusion is partnering with the major business phone manufacturers:
- Ring Central
… and more to make the delivery of new systems and support with parts and end-to-end communications solutions for our clients as easy as possible.
Mitel ShoreTel Support – We Have You Covered
Packet Fusion also offers assistance and technical and customer service to our clients across the nation. If you have additional offices within the United States, there is a good chance we are there, too. With expertise to solve communications system problems for both Mitel ShoreTel systems and Genesys systems, let us be your go-to support provider, too. Need a hand with choosing a new system? We have you covered. Need tech support? We can do that. Or want to start with a full communications systems analysis to deliver the top call center or business services for your clients? We are here as your full service support solution. Just get in touch by phone or by using our contact page and we can set up a call just about any day at your earliest convenience to review your needs.
Why partner with Packet Fusion for your ShoreTel Mitel Support?
- 24/7 support gives you a guaranteed response
- Complete nationwide coverage gives you faster response
- 20+ years of experience give you confidence that we can help solve your issues
GET SHORETEL SUPPORT
More Portland OR Business Resources
More Portland, OR Business Resources
Portland, Oregon, has a location that is advantageous for several industries. The marine terminals for the city manage many tons of cargo each year. The city, with its large port is the largest point of export for wheat in the country. The steel industry is also key to the city’s economic roots and current profitability. Technology is a major economic driver as well and technology companies continue to grow their operations in Portland. Now known as the Silicon Forest, Portland is home to over 1,200 tech companies within the metro area. A large number of athletic and outdoor gear and footwear manufacturers and designers have chosen Portland as their base of operations. A variety of other industries are thriving in Portland, including a film studio, commercial vehicles, banking, and breweries — with the eighth highest number of breweries per capita in the U.S. Portland has a commission-based government, with a mayor and four commissioners, and the only directly elected metropolitan planning organization in the United States. It was the first city to enact a comprehensive plan to reduce carbon dioxide emissions. Portland, OR is a great place to do business.
The Portland Business Alliance is the Greater Portland Chamber of Commerce. It acts as the leading regional voice for business, advocating at all levels of government to support the region’s health in areas of commerce, community, and prosperity. Through a range of networking events and professional development opportunities, the Portland Business Alliance provides connections for growth in the business community regionally. In support of Portland’s business community, Portland’s Business Alliance (chamber) delivers members the perks, partnerships, and programs to help build and enhance the flourishing Portland business community. Reach the Chamber by phone at 503-224-8684.
The City of Portland’s website offers businesses and the people who run them a variety of supportive resources. VenturePortland.org is another potential resource site for companies doing business in the city. It focuses on the strategic growth of Portland’s neighborhood business districts, which make up much of the city’s businesses and nearly half of its jobs. Venture Portland also offers memberships, with benefits including toolkits available on a variety of topics including fundraising, social media, and support for other business opportunities.