When do I have to upgrade?
For ShoreTel and Mitel support in San Antonio, we would recommend that you upgrade soon to take advantage of the expanded tools. You don’t even need to go to the cloud to take advantage of all the next level unified communications features. Since Mitel committed to supporting ShoreTel 14.2 software, Enterprise Contact Center, and Mobility 8 only through December 2019, if you haven’t upgraded yet – the time is now!
Let us assist your San Antonio-based business with planning a real migration path to Mitel’s platform, which offers onsite and cloud options including 40 advanced apps, CRM integration, collaboration tools, mobility, and more. There’s no need to discard your existing investment in your ShoreTel solution to move to the cloud. When you think of top-level support for your communication tools, think of Packet Fusion first.
GET SAN ANTONIO SHORETEL CONNECT HELP
IT’S NOT ENOUGH TO SAY YOU PROVIDE THE BEST SHORETEL SUPPORT, YOU HAVE TO PROVE IT.
The Packet Fusion engineers who provide support for our San Antonio customers with ShoreTel and Mitel systems are all Tier II certified with ShoreTel. They know our industry and work only on ShoreTel Mitel support. Plus, our state-of-the-art NOC helps ensure top-notch service for our clients. Other Packet Fusion benefits:
- 20+ certified, dedicated ShoreTel/Mitel experts on staff
- Proactive real-time monitoring for both your voice and data network
- Automatic configuration backups
- Help desk resources at whatever times you need us, 24 x 7 x 365
- Onsite assistance and technical resources throughout the world
- Stocked emergency replacements parts delivered in person
- Contact Center division to design and support advanced environments
- LAN/WAN expertise with CCNA, CCNP, and CCIE certifications.
- 98.5% customer satisfaction rating that can’t be beat
GET BETTER SAN ANTONIO SHORETEL SUPPORT
We are here with full customer support, and 24/7/365 urgent technical business support services for all of your on-premises and cloud-based communications.
Looking for a San Antonio Mitel ShoreTel Reseller?
Call Packet Fusion first. We don’t just provide Mitel ShoreTel support in the San Antonio area, we are also one of the top Mitel ShoreTel resellers in the nation. Packet Fusion is partnering with the major business phone manufacturers:
- Ring Central
… and more to make the delivery of new systems and support with parts and end-to-end communications solutions for our clients as easy as possible.
Mitel ShoreTel Support – We Have You Covered
Packet Fusion also offers assistance and technical and customer service to our clients across the nation. If you have additional offices within the United States, there is a good chance we are there, too. With expertise to solve communications system problems for both Mitel ShoreTel systems and Genesys systems, let us be your go-to support provider, too. Need a hand with choosing a new system? We have you covered. Need tech support? We can do that. Or want to start with a full communications systems analysis to deliver the top call center or business services for your clients? We are here as your full service support solution. Just get in touch by phone or by using our contact page and we can set up a call just about any day at your earliest convenience to review your needs.
Why partner with Packet Fusion for your ShoreTel Mitel Support?
- 24/7 support gives you a guaranteed response
- Complete coverage of California gives you faster repair response
- 20+ years of experience give you confidence that we can help solve your issues
GET SHORETEL SUPPORT
More San Antonio TX Business Resources
More San Antonio Business Resources
San Antonio, Texas, has an economy that is focused primarily on military, health care, government–civil service, financial services, oil and gas, and tourism. Many U.S.-based call centers are based in San Antonio and it has a growing technology sector. The city also boasts healthcare, research institutions, and automotive businesses. San Antonio is the headquarters of four Fortune 500 companies, and ,many other companies have their headquarters in town. Nicknamed “Military City, USA,” San Antonio has one of the largest concentrations of military bases in the U.S. San Antonio is a good place to do business.
The San Antonio Chamber of Commerce and its members have been driving success and improving business for San Antonio’s military installations, infrastructure, economic development, workforce, and more since 1894. With a mission as advocates for all of our members and the business community in building and sustaining a diverse and prosperous economy. Reach the Chamber by phone at 210-229-2100.
The City of San Antonio website has tools for the business community. It also lists a variety of other groups to support business development of new and existing companies, large and small. These organizations offer a variety of resources to residents and businesses to help meet the short-term and long-term needs of the community.