When do I have to upgrade?
For ShoreTel and Mitel support in Seattle, we would recommend that you upgrade soon to take advantage of the expanded tools. You don’t even need to go to the cloud to take advantage of all the next level unified communications features. Since Mitel committed to supporting ShoreTel 14.2 software, Enterprise Contact Center, and Mobility 8 only through December 2019, if you haven’t upgraded yet – the time is now!
Let us assist your Seattle-based business with planning a real migration path to Mitel’s platform, which offers onsite and cloud options including 40 advanced apps, CRM integration, collaboration tools, mobility, and more. There’s no need to discard your existing investment in your ShoreTel solution to move to the cloud. When you think of top-level support for your communication tools, think of Packet Fusion first.
GET SEATTLE SHORETEL CONNECT HELP
IT’S NOT ENOUGH TO SAY YOU PROVIDE THE BEST SHORETEL SUPPORT, YOU HAVE TO PROVE IT.
The Packet Fusion engineers who provide support for our Seattle customers with ShoreTel and Mitel systems are all Tier II certified with ShoreTel. They know our industry and work only on ShoreTel Mitel support. Plus, our state-of-the-art NOC helps ensure top-notch service for our clients. Other Packet Fusion benefits:
- 20+ certified, dedicated ShoreTel/Mitel experts on staff
- Proactive real-time monitoring for both your voice and data network
- Automatic configuration backups
- Help desk resources at whatever times you need us, 24 x 7 x 365
- Onsite assistance and technical resources throughout the world
- Stocked emergency replacements parts delivered in person
- Contact Center division to design and support advanced environments
- LAN/WAN expertise with CCNA, CCNP, and CCIE certifications.
- 98.5% customer satisfaction rating that can’t be beat
GET BETTER SEATTLE SHORETEL SUPPORT
We are here with full customer support, and 24/7/365 urgent technical business support services for all of your on-premises and cloud-based communications.
Looking for a Seattle Mitel ShoreTel Reseller?
Call Packet Fusion first. We don’t just provide Mitel ShoreTel support in the Seattle area, we are also one of the top Mitel ShoreTel resellers in the nation. Packet Fusion is partnering with the major business phone manufacturers:
- Ring Central
… and more to make the delivery of new systems and support with parts and end-to-end communications solutions for our clients as easy as possible.
Mitel ShoreTel Support – We Have You Covered
Packet Fusion also offers assistance and technical and customer service to our clients across the nation. If you have additional offices within the United States, there is a good chance we are there, too. With expertise to solve communications system problems for both Mitel ShoreTel systems and Genesys systems, let us be your go-to support provider, too. Need a hand with choosing a new system? We have you covered. Need tech support? We can do that. Or want to start with a full communications systems analysis to deliver the top call center or business services for your clients? We are here as your full service support solution. Just get in touch by phone or by using our contact page and we can set up a call just about any day at your earliest convenience to review your needs.
Why partner with Packet Fusion for your ShoreTel Mitel Support?
- 24/7 support gives you a guaranteed response
- Complete nationwide coverage gives you faster response
- 20+ years of experience give you confidence that we can help solve your issues
GET SHORETEL SUPPORT
More Seattle WA Business Resources
More Seattle Business Resources
Seattle, Washington is the home of companies representing both traditional and new economy businesses, including technology and internet, services, design, and cleantech firms. The Port of Seattle is among the largest ports in the nation. Five Fortune 500 firm headquarters are located in Seattle, with several other Fortune 500 companies nearby. Other large employers in technology, healthcare, aerospace, and finance call Seattle home. Biotech is also rapidly growing in Seattle, with existing and new companies gravitating to the South Lake Union area of the city. Seattle is a great place to do business.
The Seattle Metropolitan Chamber membership is open to any business or organization interested in increasing their presence in Seattle and the metro area. It delivers a business-supportive experience for its members. It also provides advocacy news for the community and hosts events for both members and guests who would like to experience some of what The Chamber has to offer. Reach the Seattle Metro Chamber by phone at 206-389-7200.
Another source of business resources for Seattle-based businesses is the City of Seattle business and economic development website. It invites you to take advantage of the opportunities offered to do business in the city. Find business regulations and city services, and learn about all the development tools that the City of Seattle government offers.