Brief History of ShoreTel Unified Communications
What is ShoreTel?
A large and popular provider of on-premises, cloud, hybrid unified communications, and telephony in its day, ShoreTel became the business phone system brand of choice in the late 1990’s through the initial decades of the 21st century.
What Happened to ShoreTel?
You may know that ShoreTel began as the organization Shoreline Teleworks, founded by Edwin J. Basart and Mike Harrigan, who also co-founded Network Computing Devices. The company initially shipped products in 1998.
ShoreTel – Going Public
The company name changed to ShoreTel in 2004, and in 2007 ShoreTel became a public company. It offered updated and expanded product lines that supported different approaches to client work requirements, like Connect for cloud, onsite, and hybrid.
ShoreTel – The Way of Growth by Acquisitions
The company grew extensively through the acquisitions of Agito Networks (2010) and M5 Networks (2012). In 2013, Don Joos was named president and chief executive. ShoreTel acquired Corvisa (2016) and continued to grow its services and locations.
Who Bought ShoreTel?
In the end, Mitel Networks bought ShoreTel in 2017, maintaining many ShoreTel phone system products through 2020. However instead of ShoreTel, products generally have Mitel names.
Internet Protocol (IP) Based Phones
ShoreTel became known globally for internet protocol (IP)-based phone systems (Connect). Designed to provide direct simplicity of use and management, ShoreTel Connect grew to include significant collaboration offerings for onsite and remote workers. ShoreTel Connect business and contact center phones hosted onsite or in the cloud, became synonymous with IP phone quality, security, and industry leadership.
A Simple, Effective Business Phone System
“Brilliantly simple” describes the ShoreTel client solutions that empower an always-on workforce, working in the office or remote. ShoreTel led the way most flexible communications solutions, available for one location or many. You can see why Packet Fusion became the top ShoreTel distributor and is now your top support provider. For ShoreTel Mitel phone users, either cloud or on-premises, we want provide you with the best supportive work options.
Packet Fusion Support for Worry-Free Business Communications
Packet Fusion Support enables end user customers with worry-free business communications systems for offices, remote teams, and contact centers. Looking for the best? Search no further. ShoreTel’s telephony and solutions for business phones, applications, and collaboration – were and are a perfect fit. For more information see ShoreTel Support.