By transferring our thousands of hours of telephony experience to our customers, we are creating a community dedicated to innovation and collaboration.
As an industry leader, Packet Fusion is dedicated to sharing our knowledge and experience. We believe through better business communication that innovation in born. Our webinars cover everything from systems training to contact center best practices to the future of networking. Our goal is to help our customers create dynamic business growth through education and leadership. Event seating is limited.
April 19th: Giving Customers Options Virtual Hold
Packet Fusion’s Contact Center Guru William Holmes provides a 30-minute training on ShoreTel’s ECC that turns on the call back feature for your queues and reviews best practices to minimize hold times.
April 26th: ShoreTel Connect with Packet Fusion
Packet Fusion’s CEO Matt Pingatore will take a deep dive into the ShoreTel Connect product. Discover how unified communications & collaboration with ShoreTel Connect will make your business agile, flexible, and scalable.
Want to stay informed on all upcoming webinars?
We have ongoing education through a set of three online seminars. Each series has monthly webinars. All webinars are also available via recording after the session. If you sign up for the webinar but miss the session, we will send the recording to you. Our webinars are designed to help our customers get the information they need quickly and at their convenience.