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Cloud Consulting
Contact Center Consulting
Mitel/ShoreTel Support

What a Cloud Consultant Brings to Your Business

Cloud Consultants

You’re constantly bombarded with marketing materials and promises that cloud communications will help transform your business. But there are over 400 Unified Communications vendors and dozens of different services. Figuring out where to start can be a serious challenge.

Our cloud consulting isn’t just about phone systems. We consultant on anything and everything in your communications infrastructure—telecom analysis, SD-WAN, contact center, collaboration, video and more. Whether that means network improvement, cost savings, or anything in between. We are here to help you find the best cloud solution for your business.

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CALIFORNIA’S COMMUNICATIONS SOLUTIONS PROVIDER

From San Francisco to Los Angeles, to San Diego, Packet Fusion works with businesses, non-profits, California state and local agencies, and school systems, providing phone systems, contact center solutions, and networking and infrastructure so these organizations can provide the products and services that Californians rely on. We’d like to do the same for you.

Business Phone Systems

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Contact Center Solutions

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Networking & Infrastructure

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Cloud Performance Tools

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ATTENTION! THE IMPACT OF THE RENTAL ECONOMY ON YOUR BUSINESS

With a younger workforce who want to “rent” everything from transportation to communication, the Rental Economy holds big challenges or opportunities for today’s businesses depending on how they choose to embrace it.

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BUSINESS INTELLIGENCE TO IMPROVE AGENT PERFORMANCE

Learn how to gamify and motivate Contact Center Agents to improve results and drive up customer satisfaction ratings through fun, and insightful metrics you might never have thought of using before.

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A TRUSTED PARTNER

Work with a partner who has earned their rating with a proven track record for exceptional client experience.


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WHAT DO OTHER PEOPLE SAY ABOUT US


“If someone told me they were considering working with Packet Fusion, I’d tell them not to give it a second thought. The level of care, professionalism, and their depth of knowledge is phenomenal. They did not treat this project as just a cookie cutter approach…they really wanted us to succeed. And they achieved that goal.”

Jarrod Bell, CIO SF Opera