Take your career to the next level. Packet Fusion employs the highest quality people with the goal of providing the best support possible for our diverse consumer base. We are always striving to strengthen and extend our in-house knowledge by hiring bright, creative individuals who share our passion and goals. Our environment is full of spirit and cooperation and we encourage the exchange of information from top to bottom to maximize learning for everyone.
To apply for any of the currently positions we have available, please email cover letter & resume to firstname.lastname@example.org with the name of the of the position as the subject.
WE ARE ALWAYS LOOKING FOR TALENT
Project Manager – VoIP Upgrades
Typically responsible for planning and execution of software upgrades and build updates for existing VoIP customers. Responsibilities may include planning and implementing server migrations associated to upgrades. Additional responsibilities may include single-site, smaller multi-site short-term VoIP projects. Evaluates project scope of work, and assesses resources and equipment requirements to complete scope of work. Utilizes standardized upgrade/migration methodology to insure efficient and affective completion of projects.
Service Desk VoIP Engineer I/II
The candidate must have at least 1-2 years of experience in the field partnered with an understanding of VoIP telephony concepts. Experience in call centers and help desk troubleshooting is preferred. If you have a desire to deliver top notch customer support and you are 100% accountable this is the position for you to consider. This is a great opportunity for someone who is ready to take their strong telephony/ data networking skills to the next level.
VoIP Implementation Engineer
This position is responsible for leading, planning, and implementing ShoreTel VoIP infrastructure. The candidate will set goals, monitor work, and evaluate results to ensure project scow requirements are met and in line with the needs of the customer. Although the primary focus of this position is to implement and support VoIP installations, the candidate may also be tasked with general service support including troubleshooting equipment and network issues, system upgrades, and moves/adds/changes duties. The candidate may also be required to provide mentoring, training, and support for the technical and sales staff.
The Account Executive position is the most influential member of the sales team. This individual interacts with Packet Fusion’s most important customers as well as establishing relationships with new clientele. You are charged with providing business solutions, Move/Adds/Changes (MACs), Business Analytics and general technology consultation for our customers and potential customers. The ideal candidate will have multiple years of sales experience in telecommunications, networking and general Information Technology (IT) with an emphasis on outside sales. The candidate will also possess the ability to impart their knowledge of the industry and specific product knowledge to our customers.