Telephony Resources
Telephony Wiki
IP telephony (Internet Protocol telephony) is a general term for the technology tools that use the Internet Protocol’s connections to exchange voice, fax, and calls. Using the internet instead of a traditional switch board, these calls travel as data on shared lines to deliver the voice, fax, or video.
Buzz Words to Know
Growing your business in today’s world means leveraging technology tools and knowing the current language of these tools. We understand that it can be difficult to stay on top of everything so here is a glossary of Buzz Terms that will be relevant for you.
Business Phones & Collaboration Tools
Continue your learning with white papers, eBooks and educational downloads designed as reference guides for helping your team get up to speed with technology options.
The Business Impact of Customer Service Pain Points
The Business Guide to Cloud Communications
How to Determine TCO for IP Telephone Systems
