Business Telephony Wiki2018-11-30T15:42:20+00:00

Telephony Resources

Telephony Wiki

IP telephony (Internet Protocol telephony) is a general term for the technology tools that use the Internet Protocol’s connections to exchange voice, fax, and calls. Using the internet instead of a traditional switch board, these calls travel as data on shared lines to deliver the voice, fax, or video.

Buzz Words to Know

Growing your business in today’s world means leveraging technology tools and knowing the current language of these tools. We understand that it can be difficult to stay on top of everything so here is a glossary of Buzz Terms that will be relevant for you.

Business Phones & Collaboration Tools

Continue your learning with white papers, eBooks and educational downloads designed as reference guides for helping your team get up to speed with technology options.

Business Impact of Customer Service Pain Points Download

The Business Impact of Customer Service Pain Points

The Business Guide to Cloud Communications Download

The Business Guide to Cloud Communications

How to Determine TCO for IP Telephone Systems Download

How to Determine TCO for IP Telephone Systems

Continued Training

Learn at your own pace with our library of articles, white papers and on-demand pre-recorded webinars.

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