Contact Center Experts
Find contact center solutions. Gain technological support. Leverage time-tested expertise.
Running an effective call center requires a unique blend of technological support and in-depth experience in contact center operations.
With Packet Fusion’s contact center experts, you gain a team with an extensive knowledge of telephony systems as well as your day-to-day challenges. Our deep understanding of call center metrics and the training it takes to improve them will empower your agents to increase customer satisfaction. Discover the call center services we offer below.
Contact Center Lunch and Learn
In this recorded webinar, experts from Mitel and Packet Fusion talk about how companies across the globe are transforming their call centers into omnichannel customer experience centers. You’ll also get an overview of the Mitel Contact Center, Google AI-powered Virtual Agents, and Mitel Workforce Optimization.