Channel Partner Packet Fusion is Your Genesys/Interactive Intelligence Partner
Packet Fusion provides support and sales of Genesys products. With the only cloud contact center software platform to unify all business communications in a single interface, using Genesys for your contact center and collaboration solutions means working with vendor, getting one bill, and having your service in one tech stack in the cloud. If you think this could be good for your business, contact us at Packet Fusion and we can help you explore Genesys, with our partner access to features, price, and top-notch service. We are your trusted advisor for cloud business solutions, and a proud provider of Genesys. We can help with both sales and support of your Genesys solutions.
Genesys and Interactive Intelligence Group Inc: Future
Sustainable Customer Engagement Matters
In December of 2020, Genesys announced the launch of what they call “the future of digital customer engagement.” The new Genesys digital business unit builds on the Genesys core market leadership in customer experience and AI. Then, as recently as June 15, 2021, Genesys put out a press release announcing the company’s commitment to a sustainable future for positive impact in the communities where we work and live. The accompanying report outlined Genesys’ plan to establish more sustainable business and communications practices through environment, social, and governance (ESG) initiatives and sets goals for making a positive impact in the world.
Technology You Want, Service Your Customers Needr
Get the collaboration solution your contact center employees need to provide excellence in customer service and the ability to deliver the most positive human interaction to elevate your business.
Ready to talk? Call or email us today to learn more.