When do I have to upgrade?
For ShoreTel and Mitel support in Oakland, we would recommend that you upgrade soon to take advantage of the expanded tools. You don’t even need to go to the cloud to take advantage of all the next level unified communications features. Since Mitel committed to supporting ShoreTel 14.2 software, Enterprise Contact Center, and Mobility 8 only through December 2019, if you haven’t upgraded yet – the time is now!
Let us assist your Oakland-based business with planning a real migration path to Mitel’s platform, which offers onsite and cloud options including 40 advanced apps, CRM integration, collaboration tools, mobility, and more. There’s no need to discard your existing investment in your ShoreTel solution to move to the cloud. When you think of top-level support for your communication tools, think of Packet Fusion first.
GET OAKLAND SHORETEL CONNECT HELP
IT’S NOT ENOUGH TO SAY YOU PROVIDE THE BEST SHORETEL SUPPORT, YOU HAVE TO PROVE IT.
The Packet Fusion engineers who provide support for our Oakland customers with ShoreTel and Mitel systems are all Tier II certified with ShoreTel. They know our industry and work only on ShoreTel Mitel support. Plus, our state-of-the-art NOC helps ensure top-notch service for our clients. Other Packet Fusion benefits:
- 20+ certified, dedicated ShoreTel/Mitel experts on staff
- Proactive real-time monitoring for both your voice and data network
- Automatic configuration backups
- Help desk resources at whatever times you need us, 24 x 7 x 365
- Onsite assistance and technical resources throughout the world
- Stocked emergency replacements parts delivered in person
- Contact Center division to design and support advanced environments
- LAN/WAN expertise with CCNA, CCNP, and CCIE certifications.
- 98.5% customer satisfaction rating that can’t be beat
GET BETTER OAKLAND CA SHORETEL SUPPORT
We are here with full customer support, and 24/7/365 urgent technical business support services for all of your on-premises and cloud-based communications.
Looking for an Oakland Mitel ShoreTel Reseller?
Call Packet Fusion first. We don’t just provide Mitel ShoreTel support in the Oakland area, we are also one of the top Mitel ShoreTel resellers in the nation. Packet Fusion is partnering with the major business phone manufacturers:
- Ring Central
… and more to make the delivery of new systems and support with parts and end-to-end communications solutions for our clients as easy as possible.
Mitel ShoreTel Support – We Have You Covered
Packet Fusion also offers assistance and technical and customer service to our clients across the nation. If you have additional offices within the United States, there is a good chance we are there, too. With expertise to solve communications system problems for both Mitel ShoreTel systems and Genesys systems, let us be your go-to support provider, too. Need a hand with choosing a new system? We have you covered. Need tech support? We can do that. Or want to start with a full communications systems analysis to deliver the top call center or business services for your clients? We are here as your full service support solution. Just get in touch by phone or by using our contact page and we can set up a call just about any day at your earliest convenience to review your needs.
Why partner with Packet Fusion for your ShoreTel Mitel Support?
- 24/7 support gives you a guaranteed response
- Complete coverage of California gives you faster repair response
- 20+ years of experience give you confidence that we can help solve your issues
GET SHORETEL SUPPORT
More Oakland Business Resources
More Oakland Business Resources
Oakland, California is a major port city and the largest city in the East Bay of the San Francisco Bay Area, The Port of Oakland is the busiest port in the area and the fifth busiest in the U.S. Oakland served as the western end of the Transcontinental Railroad, Growth has continued with the city’s handling of 99% of all containerized goods moving through Northern California, equal to $41 billion worth of international trade. Approximately 200,000 marine cargo transport jobs originate in the Oakland area. Oakland hosts several large corporations in the healthcare, consumer products, and foods sectors. Recently, many technology, start-up, and green energy companies have also established locations in downtown Oakland. The city of Oakland was the ranked fifth highest for technology entrepreneurs by total venture capital investment. Oakland has been ranked in the best cities to start a career and for cities with professional opportunities. Many San Francisco companies are expanding into or moving to Oakland. Oakland is a good place to do business.
The Oakland Metropolitan Chamber of Commerce was founded over 100 years ago and boasts over 1,000 members. As an influential force in public policy within local government and regional economic development, the Oakland Metropolitan Chamber’s mission is to secure the economic future of our community, and to enhance the quality of life in the city. The Chamber invites members to join the important conversations and events that are shaping Oakland’s future as we convene, communicate and connect to make this city “an even better place to live, work, and play.” Reach the Oakland Metropolitan Chamber of Commerce by phone at 510-874-4800.
The City of Oakland website’s business section shares business resources that are available for those starting and growing companies in the city. You can inquire about business assistance and also sign up for email notifications about doing business in Oakland.