When do I have to upgrade?
For ShoreTel and Mitel support in Washington DC, we would recommend that you upgrade soon to take advantage of the expanded tools. You don’t even need to go to the cloud to take advantage of all the next level unified communications features. Since Mitel committed to supporting ShoreTel 14.2 software, Enterprise Contact Center, and Mobility 8 only through December 2019, if you haven’t upgraded yet – the time is now!
Let us assist your Washington DC-based business with planning a real migration path to Mitel’s platform, which offers onsite and cloud options including 40 advanced apps, CRM integration, collaboration tools, mobility, and more. There’s no need to discard your existing investment in your ShoreTel solution to move to the cloud. When you think of top-level support for your communication tools, think of Packet Fusion first.
GET WASHINGTON DC SHORETEL CONNECT HELP
IT’S NOT ENOUGH TO SAY YOU PROVIDE THE BEST SHORETEL SUPPORT, YOU HAVE TO PROVE IT.
The Packet Fusion engineers who provide support for our Washington DC customers with ShoreTel and Mitel systems are all Tier II certified with ShoreTel. They know our industry and work only on ShoreTel Mitel support. Plus, our state-of-the-art NOC helps ensure top-notch service for our clients. Other Packet Fusion benefits:
- 20+ certified, dedicated ShoreTel/Mitel experts on staff
- Proactive real-time monitoring for both your voice and data network
- Automatic configuration backups
- Help desk resources at whatever times you need us, 24 x 7 x 365
- Onsite assistance and technical resources throughout the world
- Stocked emergency replacements parts delivered in person
- Contact Center division to design and support advanced environments
- LAN/WAN expertise with CCNA, CCNP, and CCIE certifications.
- 98.5% customer satisfaction rating that can’t be beat
GET BETTER WASHINGTON DC SHORETEL SUPPORT
We are here with full customer support, and 24/7/365 urgent technical business support services for all of your on-premises and cloud-based communications.
Looking for a Washington DC Mitel ShoreTel Reseller?
Call Packet Fusion first. We don’t just provide Mitel ShoreTel support in the Washington DC area, we are also one of the top Mitel ShoreTel resellers in the nation. Packet Fusion is partnering with the major business phone manufacturers:
- Ring Central
… and more to make the delivery of new systems and support with parts and end-to-end communications solutions for our clients as easy as possible.
Mitel ShoreTel Support – We Have You Covered
Packet Fusion also offers assistance and technical and customer service to our clients across the nation. If you have additional offices within the United States, there is a good chance we are there, too. With expertise to solve communications system problems for both Mitel ShoreTel systems and Genesys systems, let us be your go-to support provider, too. Need a hand with choosing a new system? We have you covered. Need tech support? We can do that. Or want to start with a full communications systems analysis to deliver the top call center or business services for your clients? We are here as your full service support solution. Just get in touch by phone or by using our contact page and we can set up a call just about any day at your earliest convenience to review your needs.
Why partner with Packet Fusion for your ShoreTel Mitel Support?
- 24/7 support gives you a guaranteed response
- Complete nationwide coverage gives you faster response
- 20+ years of experience give you confidence that we can help solve your issues
GET SHORETEL SUPPORT
More Washington DC Business Resources
More Washington, D.C. Business Resources
Washington, D.C., formally the District of Columbia and also known as D.C. or Washington, is and the United States capital city. With a growing and diverse economy, Washington, D.C. leads the nation in federal governmental jobs, somewhat protecting the city from US national economic downturns due to the fact that the federal government must operate even during recessions. Supportive services that are engaged with the federal government, including law firms, defense and civilian contractors, nonprofit organizations, lobbyists, unions, trade and professional associations are headquartered in the Washington, D.C. area. The city of Washington also serves as headquarters for several Fortune 500 companies. Tourism is Washington’s second-largest industry, and it is one of the most competitive financial centers in the world. With other industries including healthcare-related services, scientific research, foreign companies, and education, Washington, D.C. is a great place to do business.
The DC Chamber of Commerce provides business members access to ongoing and expanded opportunities to connect with other business leaders and to help support DC’s business community. The DC Chamber offers perks, partnerships, programs, advocacy initiatives, and networking connections in the Washington metropolitan region that are essential to building our vibrant communities. The Chamber also empowers a strong workforce and healthy businesses. Reach the Chamber by phone at 202-347-7201.
The City of Washington, D.C. website offers businesspeople a variety of resources. Its city services connect businesses to the tools they need to succeed. Linked via the DC Business Center at business.dc.gov, the city’s site offers a simplified experience for interacting with DC’s regulatory and support agencies, as well as connections to employment and other business opportunities.