Your ShoreTel Support Experts
We provide ShoreTel Support you can count on to keep your enterprise communications up and running so your teams can get things done.
Do you have a ShoreTel Support partner you can count on?
ShoreTel support is one of those things that we often don’t think about until we need it.
But then you get that “the phones are down” email from sales staff unable to call their prospects.
Or from the Contact Center manager who’s looking at a room full of team members whose phones aren’t ringing.
It’s those times that having a ShoreTel Support partner they can reach at any time – and who can troubleshoot their ShoreTel system problem and get the phones back up quickly – that having the right ShoreTel Support partner is crucial to keeping your operation running.
It’s those times that you’re glad you have a ShoreTel Support Partner like Packet Fusion.
It’s not enough to say you provide the best ShoreTel support, you have to prove it.
Our support engineering team are all Tier II certified with ShoreTel which means they know and work only on ShoreTel, they are experts. Our state-of-the-art NOC helps ensure top-notch service for our clients. Other Packet Fusion benefits:
- 20+ certified ShoreTel/Mitel experts on staff
- Proactive real-time monitoring for both your voice and data network
- Automatic configuration backups
- Help desk resources 24 x 7 x 365
- Onsite assistance and technical resources throughout the world
- Stocked emergency replacements parts delivered in person
- Contact Center division to design and support advanced environments
- Business Analytics tools from Brightmetrics
- LAN/WAN expertise with CCNA, CCNP and CCIE certifications.
- 98.5% customer satisfaction rating that can’t be beat
Ready To Work With a ShoreTel Support Partner You Can Count On?
Need guaranteed 24/7 ShoreTel Support to keep your communications systems up and running? If you’re looking for a solid ShoreTel Support partner you can count on, contact us and let’s talk about your ShoreTel Support needs.